• Items must be returned with the original receipt and must be received at our warehouse within 30 days of you receiving your parcel.
• Items must not be worn, washed, damaged and must be in a saleable condition. All tags, stickers and swing tag labels must be attached.
• Items that are packaged must be returned in their original packaging, undamaged.
• For hygiene reasons, there are no returns on earrings, soaps or bath salts unless deemed faulty. 
• Permanent sale items are not eligible for a refund unless deemed faulty. These items can only be returned for a store credit or exchange.

Once we have received your return, we will assess the item/s. once approved your return request will be processed.