RETURNS POLICY

EXTENDED CHRISTMAS RETURNS

To accommodate for the Christmas period, we have extended our returns window.

Purchases made in November and December can be returned until January 31st, 2025. This applies for online and in store purchases.

RETURNS POLICY

If you don't love your purchase from Titley’s Department Store, we will happily offer an exchange or refund providing the following conditions have been met:

- The items must be returned with the original receipt within 30 days of purchase.

- Items must be in a saleable condition with all labels/tickets attached.

- Item/s must be returned undamaged in the original packaging.

- Garments must not have been worn, and must not have any marks on them whatsoever.

HOW TO MAKE A RETURN

- Make sure all return items meet our return conditions above
- Head to our return portal below. You will only pay $10.95!

RETURNS PORTAL

Once we have received your return, we will assess the item/s. Once approved your return request will be processed.

Faulty / Incorrect Item Received
If your item arrives faulty, damaged or if you receive the wrong item, please contact us on the below details.
Phone 074787 8015 or Email fashion@titleys.com.au

Return Address

Titley’s Department Store

60 Gill Street

Charters Towers QLD 4820