Returns + Exchanges

If you don't love your purchase from Titley’s Department Store, we will happily offer an exchange or refund providing the following conditions have been met:

1. The items must be returned with the original receipt within 30 days of purchase.

2. Items must be in a saleable condition with all labels/tickets attached.

3. Item/s must be returned undamaged in the original packaging. 

4. Garments must not have been worn, and must not have any marks on them whatsoever.

Your return items will be assessed once they are received and an exchange or refund will be issued if the above conditions are met.

The cost of the return postage to Titley’s Department Store is the responsibility of the customer. Titley’s Department Store will not be held responsible for loss or damage of your return during transit.

Please complete the Returns Form that was sent to you with your order and include this with the item you wish to return. Or download the form HERE

Please post your return to:

Titley’s Department Store

60 Gill Street

Charters Towers QLD 4820